Agreement

By accessing silkystrands.in or placing an order, you agree to these terms. Silky Strands Pvt. Ltd. (CIN U52609MH2019PTC328417), with its registered office at 14B, Khira Industrial Estate, Santacruz West, Mumbai 400054, India, operates this site.

Accounts

You may browse without an account. To purchase, you must create an account or check out as a guest. You are responsible for maintaining the confidentiality of your password and for all activity under your account.

Pricing & payment

All prices are in Indian Rupees (₹) inclusive of GST unless otherwise stated. We accept UPI, credit and debit cards, net banking, EMI, and select international cards. Cash on delivery is available in select PIN codes for orders under ₹25,000.

Order acceptance

Your order is an offer to purchase. We reserve the right to refuse or cancel any order, including for reasons of suspected fraud, payment failure, pricing errors, or product unavailability. If we cancel, you receive a full refund.

Intellectual property

All content on silkystrands.in — including text, photography, logos, and the Silky Strands name — is the property of Silky Strands Pvt. Ltd. or its licensors and is protected by Indian and international copyright law. You may not reproduce, distribute, or create derivative works without prior written consent.

Limitation of liability

Silky Strands’ liability for any claim relating to a product is limited to the purchase price of that product. We are not liable for indirect, incidental, or consequential damages.

Governing law

These terms are governed by the laws of India, with exclusive jurisdiction in the courts of Mumbai.

For questions about this policy, write to [email protected].